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For eligible UK Mainland orders, next-working-day delivery is £9.95 excluding VAT on orders of £200 excluding VAT or less and free on orders over £200 excluding VAT. Pre-12PM delivery is £15 excluding VAT and pre-10:30AM delivery is £25 excluding VAT. Eligible available products ordered before 3PM on a working day are intended for same-day dispatch and next-working-day delivery; delivery times are estimates. Published rates and timings exclude pallets, cut-to-length cable, cabinets and special-order, heavy, bulky or restricted goods unless checkout confirms them.

Consumers normally have 14 days after receiving an online order to cancel and another 14 days to return it. The customer pays return postage for a non-faulty change-of-mind return. Unwanted business returns must be requested within 10 calendar days, approved in writing before dispatch and may be subject to supplier eligibility; approved returns carry a 30% restocking charge. Faulty, damaged, incorrect or misdescribed goods carry no restocking charge. Contact [email protected] before returning anything.

For project quantities, repeat requirements or a large-volume pricing enquiry, contact [email protected] with the product details and quantities required.

Once your order has been dispatched, you'll receive a confirmation email with tracking details.

Absolutely. Use the HQ Assistant chat in the bottom right corner for Instant Answers & Fast Responses, or email us at [email protected] and our team will get back to you within 1 working day.